Terms & Conditions
Effective Date: 01.10.2024
Service Provider
Legal Name: EIMIO OÜ
Registration Code: 16291654
Registered Address: Pirita tee 26f-11, Tallinn, Harjumaa 12011, Estonia
Contact Email: info@eimio.eu
1. Acceptance of Terms
By accessing or using the services provided by EIMIO OÜ ("we," "us," "our") via our platform (the "Service"), you ("User," "you") agree to abide by these Terms and Conditions (the "Agreement"). If you do not agree with any part of this Agreement, you must not use the Service.
2. Service Description
EIMIO provides a Software-as-a-Service (SaaS) platform that integrates with the accounting software Merit Aktiva via API. This application assists accountants and accounting firms in tracking client transactions, assigning pricing tariffs, and managing billing and payments with subcontractors and employees.
3. Eligibility
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To use our Service, you must:
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Be at least 18 years old;
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Provide accurate and complete registration information;
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Ensure your account details are kept secure.
4. Data Collection and Processing
We collect, process, and store your data in compliance with our Privacy Policy and applicable laws such as the General Data Protection Regulation (GDPR). You are responsible for obtaining any necessary consents from your clients for the processing of their personal data when using our Service.
5. User Obligations and Responsibilities
You agree to:
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Use the Service in compliance with all applicable laws and regulations.
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Not use the Service for any illegal or fraudulent activity.
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Be responsible for safeguarding your account credentials.
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Ensure the accuracy of the data entered into the platform, particularly when submitting client transaction data.
6. Service Availability and Uptime Guarantee (SLA)
We strive to maintain a 99.9% uptime for the Service. However, we cannot guarantee uninterrupted access, and we are not liable for any downtime due to:
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Scheduled maintenance or updates.
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Unforeseen technical issues beyond our control.
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Force Majeure events (such as natural disasters or cyber-attacks).
7. Payment Terms and Conditions
By using the Service, you agree to the following payment terms:
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Fees: Payment for the Service is based on our published pricing plans and must be paid in accordance with the chosen subscription model.
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Billing Cycle: Payments are due monthly or annually, depending on your subscription.
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Late Payment: Failure to pay within the agreed billing cycle may result in suspension or termination of your access to the Service.
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Refunds: We do not offer refunds except as required by law.
8. Intellectual Property Rights
All intellectual property, including but not limited to software code, logos, designs, trademarks, and content provided on our platform, is the exclusive property of EIMIO OÜ or its licensors. You may not copy, distribute, or create derivative works based on our intellectual property without prior written permission.
9. Limitation of Liability and Indemnification
9.1 Limitation of Liability
To the maximum extent permitted by law, EIMIO OÜ is not liable for any indirect, incidental, or consequential damages arising out of your use of the Service, including but not limited to loss of profits, data, or goodwill.
9.2 Indemnification
You agree to indemnify and hold harmless EIMIO OÜ, its affiliates, and employees from any claims, liabilities, damages, or expenses arising out of your breach of this Agreement or misuse of the Service.