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Privacy Policy

Effective Date: 01.10.2024

Service Provider

Legal Name: EIMIO OÜ
Registration Code: 16291654
Registered Address: Pirita tee 26f-11, Tallinn, Harjumaa 12011, Estonia
Contact Email: info@eimio.eu

1. Introduction

This Privacy Policy outlines how EIMIO OÜ ("we," "us," "our") collects, uses, and protects personal data when you use our SaaS platform and services, accessible through https://www.eimio.eu. We are committed to ensuring that your privacy is protected and that all personal data is processed in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

2. Data We Collect

2.1 Personal Data
We may collect and process the following types of personal data:

  • Account Information: Name, email address, billing details.

  • Usage Data: IP address, browser type, operating system, and activity logs related to your use of the Service.

2.2 Data from Third Parties
We may collect data from third parties, such as Merit Aktiva, to enhance our Service, particularly when it pertains to transaction tracking and invoicing.

3. Purpose of Data Collection

We collect and process personal data to:

  • Provide and improve our Service.

  • Process transactions and manage accounts.

  • Communicate with users and provide customer support.

  • Ensure legal compliance with GDPR and other regulations.

4. Data Retention

We will retain your personal data for as long as is necessary to provide our Service or as required by law. After that period, we will securely delete or anonymize your data.

5. Data Security

We employ industry-standard security measures to protect personal data, including encryption, firewalls, and secure access controls. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights:

  • Right of Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Correct any inaccuracies in your personal data.

  • Right to Erasure: Request the deletion of your personal data in certain circumstances.

  • Right to Data Portability: Request the transfer of your personal data to another service provider.

  • Right to Object or Restrict Processing: Object to or restrict the processing of your personal data in certain situations.

7. Third-Party Processors

We use third-party service providers to process personal data, including hosting services and payment processors. These providers are bound by contractual obligations to safeguard your personal data in compliance with GDPR.

8. International Transfers

Your data may be transferred to, and processed in, countries outside the European Economic Area (EEA). We will ensure that any such transfers comply with applicable data protection laws by implementing appropriate safeguards, such as Standard Contractual Clauses.

9. Cookies

Our website uses cookies to enhance user experience and track usage metrics. For detailed information, please review our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email.

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